FAQ
| OGPlanet | Heroes of the realm | SD Gundam Capsule Fighter |
Rumble Fighter |
Zone 4 | La Tale | Red Stone |
Registration
- Do I have to pay registration or subscription fees?
- I signed up but can’t log into the site.
- How do I verify my account?
- I’m not getting my verification email. What should I do?
- I cannot run or jump diagonally. How do I fix this?
- How do I join a Guild?
- What’s a Guild?
- Can I gift boss items to a friend with my medal shop points?
- How can I go to my friend’s room?
- What are the yellow circles next to my player’s picture in the game?
Registration to OGPlanet is completely FREE and all of our games are free to play FOREVER! You will only have to pay for the cash-based items that you want.
If you have signed up but cannot access the game, most likely you have not verified your account. All users must verify their account on the website with the verification code sent to their registered email account. This will activate your account.
verification code will be sent to the email address you entered during registration. Visit the Log In/Sign Up page and click on "VERIFY ACCOUNT". Enter your ID and Password to get a verification code sent to your email address. If you do not remember your ID and Password, we advise you to create a new account with the correct email address.
There might be several reasons for this problem:
1. The email address you have entered is not working. Check to make sure the account is receiving emails.
2. The email address you have entered is filtering out emails. Search your Junk/Spam folder for the verification email.
3. Your email account is full. Delete some emails to create room for the verification email.
If none of these are working, try entering a different email address and then click “Re-send Verification Code”.
1. The email address you have entered is not working. Check to make sure the account is receiving emails.
2. The email address you have entered is filtering out emails. Search your Junk/Spam folder for the verification email.
3. Your email account is full. Delete some emails to create room for the verification email.
If none of these are working, try entering a different email address and then click “Re-send Verification Code”.
This issue usually happens with older models of keyboards. Depending on your brand of keyboard, each keyboard can only compute a certain amount of key presses at the same time. If your keyboard is a newer model or is a gaming keyboard, please make sure that the keyboard is working properly.
Hit the “Menu” button on the bottom menu bar and click on “Guild.” You will be taken to a separate screen where you can apply for various Guilds, search for a specific Guild, manage a Guild (if you are a Guild leader), or leave, or even disband, your Guild. Before joining a Guild, it is proper to notify your prospective Guild’s leader or vice-leader. Once you know which Guild you’re going to apply for, search up the name and click “Apply.” Your application will be sent and left for a Guild leader or vice-leader to approve. Once you’ve gone through, congratulations! You’ve just joined a Guild!
A Guild is a group of players, usually led by a single player, who’ve banded together under a common interest. Be it a mutual love for all things blue, a penchant for laughter, or just because they enjoy kicking butt at Demolition, a Guild is just a place for people to chat and hang out with a bunch of others who enjoy the things they do.
No, you are only allowed to spend your medal shop points on yourself. There is no gift system for medal points.
If you have your friend added, right click his/her name and press "Play together" to join them.
The yellow circles represent the number of panic skills you have left. By pressing the kick and punch buttons simultaneously, you can initiate a panic attack, which is a 360 spin that is impervious to other attacks and will knock enemies away. However, you only get one panic skill each round, so use it carefully! An extra panic can be purchased in the item shop.
Billing
- What are Astros?
- How can I buy Astros?
- Can I get a refund?
- Can I purchase Astros from someone else or resell my Astros?
- Can I transfer my Astros to a different account?
- Are OGPlanet games Pay-To-Play (P2P)?
Astros are the main currency of OGPlanet, which can be used throughout the entire universe of our games. At any time, you can purchase Astros on OGPlanet.com and spend them on special items in all OGPlanet games.
Astros can be purchased in our Astro Shop (https://billing.ogplanet.com/main.og). Please note that you must have a registered OGPlanet account in order to purchase Astros.
We do not give refunds, except in demonstrated cases of credit card fraud or under the terms agreed to when purchasing a product or service as agreed to during the payment process.
Astros may only be purchased from the OGPlanet Astro Shop or through OGPlanet-certified prepaid cards. Any other sources are considered fraudulent and can result in termination of your account.
Astros are non-transferrable.
OGPlanet is committed to keeping all of our games free with no purchase or subscription fees. Only special accessories, equipment, and other items (which are wholly optional and never mandatory) can be purchased with our in-game currency.
Account
- How can I change my password?
- Can I change my Login ID?
- How can I change my e-mail address?
- How do I close/delete my account?
- Will OGPlanet ever ask me for my password?
- I forgot my security question and answer. Can I get it?
- What characters can I choose from?
Click on the "My Account" link in the My Planet menu and enter the required information. You will then be able to change your password and other personal information.
No, you can not change your Login ID once it has been created. This is why you must be careful to pick the name you want when you first register.
Click on the "My Account>Edit E-mail" link in the My Planet menu and enter the required information. You will then be able to change your e-mail. Note that every time you change your e-mail account information, you'll be asked to go through the confirmation process again for security reasons. Make sure that your e-mail address is accurate and current because it will be used for password recovery and prize confirmation.
If you wish to delete your account, you can do so by going to the "Close Account" page on OGPlanet.com. Log in, click on "My Profile", click on "Close Account", and then fill out the necessary information. Closed accounts will not be recovered, so please be careful!
NEVER. Your password is yours to keep and should not be known by anyone else but yourself. OGPlanet will NEVER ask for sensitive information such as this, so please do not give your password out to anyone.
If you forgot both your security question and answer, you will need to write into our help desk . Please be sure to write in with the email you registered your account with.
In Rumble Fighter, you must first create a fighter class (Striker, Soul Fighter, Elementalist, Alchemist, Android, Shaman). After choosing a class, you are free to create your own character style, via the use of Scrolls and Exocores.
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